Terms & Conditions

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using QuickMart ("the Website"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age for general purchases
  • Be of legal drinking age in your state for liquor purchases (21 years in most states, 25 in Delhi)
  • Have a valid delivery address within our serviceable areas
  • Provide accurate and complete registration information
3. Account Registration

When you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account
4. Liquor Purchase Terms
Important: The following terms apply specifically to liquor purchases:
  • Age Verification Required: All customers must complete identity verification before purchasing liquor
  • Valid ID Required: You must provide a government-issued ID (Aadhaar) and selfie for verification
  • Delivery Verification: The delivery person may request ID verification at the time of delivery
  • No Resale: Liquor purchased is for personal consumption only, not for resale
  • Dry Days: Liquor delivery is not available on government-declared dry days
  • State Regulations: We comply with all state-specific liquor regulations
5. Orders and Payments
  • All prices are in Indian Rupees (INR) and include applicable taxes
  • We reserve the right to refuse or cancel orders at our discretion
  • Payment must be completed before order processing
  • Orders are subject to product availability
6. Delivery
  • Delivery times are estimates and not guaranteed
  • Someone of legal age must be present to receive liquor deliveries
  • We are not responsible for delays due to factors beyond our control
  • Delivery charges may apply based on location and order value
7. Returns and Refunds
  • Damaged or defective items can be returned within 24 hours
  • Perishable items cannot be returned unless damaged
  • Liquor returns are not accepted except for damaged or incorrect items
  • Refunds are processed within 5-7 business days
8. Cancellation Policy
  • Orders can be cancelled before they are confirmed for processing
  • Once an order is out for delivery, it cannot be cancelled
  • Cancellation charges may apply in certain cases
9. Prohibited Activities

You agree not to:

  • Use the service for any illegal purpose
  • Provide false information or documents
  • Purchase liquor for minors
  • Resell products purchased from our platform
  • Interfere with the proper functioning of the website
10. Limitation of Liability

QuickMart shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific order in question.

11. Intellectual Property

All content on this website, including logos, images, and text, is the property of QuickMart and protected by intellectual property laws.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

13. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

14. Contact

For questions about these Terms, contact us at:
Email: legal@quickmart.com
Phone: +91 123 456 7890